You and your manager working as team

You and your manager working as team

The PA and the manager spend a great deal of time together They have the same objectives and carry out different tasks to achieve those objectives. Communication is vital; it would be impossible to work together successfully without excellent communication. Your team...
Different Ways to hold meetings

Different Ways to hold meetings

Do people groan when they have to attend a meeting? Maybe it’s boredom … why not do things differently? In a different room or locationOutside instead of inside (weather permitting)Standing upWalkingInclude group workHave an objective as the meeting titleMake...
Create Positive Perceptions

Create Positive Perceptions

Sadly, people can have negative perceptions of those in PA/admin roles What we mustn’t do is reinforce those negative perceptions with our behaviour. “So, I like told him that it was like really difficult to like to do that...
Minute taking what PAs really want to know

Minute taking what PAs really want to know

10 insider insights from Heather. As an inexperienced secretary, I hated taking notes and writing minutes — I’d rather have thrown myself downstairs! However, as I progressed to more senior roles, I eventually got the hang of it and have,since 2000, been helping other...
Top 5 Tips for chairing meetings

Top 5 Tips for chairing meetings

Not only do minute takers need training, so do Managers and those chairing the meetings. Here are some initial tips to help: Make time for a pre-meeting with the minute taker and/or include the minute taker in any pre-meetings; Give everyone as much notice as possible...