by Heather Baker | Feb 24, 2022 | Heather's Articles
The PA and the manager spend a great deal of time together They have the same objectives and carry out different tasks to achieve those objectives. Communication is vital; it would be impossible to work together successfully without excellent communication. Your team...
by Heather Baker | Feb 24, 2022 | Heather's Articles
Do people groan when they have to attend a meeting? Maybe it’s boredom … why not do things differently? In a different room or locationOutside instead of inside (weather permitting)Standing upWalkingInclude group workHave an objective as the meeting titleMake...
by Heather Baker | Feb 24, 2022 | Heather's Articles
Sadly, people can have negative perceptions of those in PA/admin roles What we mustn’t do is reinforce those negative perceptions with our behaviour. “So, I like told him that it was like really difficult to like to do that...
by Heather Baker | Feb 24, 2022 | Heather's Articles
10 insider insights from Heather. As an inexperienced secretary, I hated taking notes and writing minutes — I’d rather have thrown myself downstairs! However, as I progressed to more senior roles, I eventually got the hang of it and have,since 2000, been helping other...
by Heather Baker | Feb 24, 2022 | Heather's Articles
Not only do minute takers need training, so do Managers and those chairing the meetings. Here are some initial tips to help: Make time for a pre-meeting with the minute taker and/or include the minute taker in any pre-meetings; Give everyone as much notice as possible...