“Heather Baker was the very first trainer that I met when I set up Executive Support Magazine and she wrote for us from the first issue. That meeting has turned into a strong working friendship and one that I value immensely.

25 years ago, Heather was visionary. She understood the need for and impact of training the world’s assistants way before most of the rest of us came along.

The fact that Heather is in constant demand as a trainer, training groups of assistants all over the world, tells you everything you need to know. Her students love her and she is a favourite trainer on the circuit both with the assistants and the other trainers.

Her warmth and practical style shine through in everything she does, from her training to her writing to her speaking engagements. There is no doubt that the world’s assistants benefit from her passion for what she does. Long may it continue!”

Lucy Brazier OBE

Founder & Publisher, Executive Support Magazine

“We have worked with Heather for years for our Executive PA and Business writing masterclass for the Middle East and Asia markets.

Heather is an absolute delight to work with. She is an excellent coach and is a great example of what she teaches. She is kind, flexible and really good at accommodating change requests.

Our training sessions with Heather always got an excellent rating and the attendees absolutely loved her style of training. She facilitated in a way that allowed attendees to interact, while learning skills and knowledge that can be applied to their personal goals. Thank you Heather for being so amazing!”

Prachi Dawar

Director, Conference Production at QnA International, Dubai

“Heather Baker has spoken for The PA Hub conferences and membership events on several occasions, both in person and online, over the last 9 years.

Heather is an excellent trainer and always receives positive reviews from our PA audiences.

Heather is relevant, up to date and gives essential training for aspiring and senior assistants alike. We highly recommend Heather as a speaker and trainer at your next event.”

Marion Lowrence

Director, The PA Hub Ltd

“Heather has provided excellent PA training and been praised by attendees for both her knowledge and content.

Marion Lang

Scottish Fire and Rescue Service