Create Positive Perceptions

Sadly, people can have negative perceptions of those in PA/admin roles

What we mustn’t do is reinforce those negative perceptions with our behaviour.

“So, I like told him that it was like really difficult to like to do that task.”  One of the most simple ways to ensure we create positive perceptions is making small changes to the way we express ourselves. Over the next few days, try replacing phrases you may use similar to those on the left with ones similar to those on the right:

I’m just a secretaryI’m a secretary
I kinda work as a PAI work as a PA
 So, you know, it’s like kinda hard to be assertiveIt’s not easy being assertive
Sorry, could I just give you a messageExcuse me, I have a message for you
We have a little meeting of all the PAsWe have a PAs’ meeting
The girls in the officeThe women I work with
Sorry, I just thought it’d be OKI thought it was right at the time

Attend one of my PA courses to find out so many more ways to reinforce positive perceptions.