Heather’s Articles
Different Ways to hold meetings
Do people groan when they have to attend a meeting? Maybe it's boredom … why not do things differently? In a different room or locationOutside instead of inside (weather permitting)Standing upWalkingInclude group workHave an objective as the meeting titleMake the...
Create Positive Perceptions
Sadly, people can have negative perceptions of those in PA/admin roles What we mustn't do is reinforce those negative perceptions with our behaviour. "So, I like told him that it was like really difficult to like to do that task."...
Minute taking what PAs really want to know
10 insider insights from Heather. As an inexperienced secretary, I hated taking notes and writing minutes — I’d rather have thrown myself downstairs! However, as I progressed to more senior roles, I eventually got the hang of it and have,since 2000, been helping other...
Top 5 Tips for chairing meetings
Not only do minute takers need training, so do Managers and those chairing the meetings. Here are some initial tips to help: Make time for a pre-meeting with the minute taker and/or include the minute taker in any pre-meetings; Give everyone as much notice as possible...
Guest Articles
Two life changing lessons from John F Kennedy Jr
RoseMarie Terenzio shares her wisdom. Media Relations & Communications Strategist, Director at Kivvit, NY Times bestselling author, “Fairy Tale Interrupted” and former Chief of Staff to John F Kennedy Jr. Working alongside John F Kennedy Jr changed my...
What ignites your soul? And feeds your mind.
Emily Newstead brings joy to our lives... I recently watched the most AMAZING video of a group of students singing as a choir, with an artist who has written an incredible song. You can view the video here, and see for yourselves. Watch right through until the...
The future is accessible
Vivienne Stone shares her wisdom. The 3rd of December each year, is marked by the UN as the International Day of Persons with Disabilities, to celebrate and promote the empowerment and creation of real opportunities for disabled people. In line with the theme for...