Lucy Brazier OBE

Lucy Brazier OBE, CEO & Founder of Marcham Publishing

“Heather Baker was the very first trainer that I met when I set up Executive Support Magazine and she wrote for us from the first issue. That meeting has turned into a strong working friendship and one that I value immensely.

25 years ago, Heather was visionary. She understood the need for and impact of training the world’s assistants way before most of the rest of us came along.

The fact that Heather is in constant demand as a trainer, training groups of assistants all over the world, tells you everything you need to know. Her students love her and she is a favourite trainer on the circuit both with the assistants and the other trainers.

Her warmth and practical style shine through in everything she does, from her training to her writing to her speaking engagements. There is no doubt that the world’s assistants benefit from her passion for what she does. Long may it continue!”

CEO, Founder & Publisher of Executive Support Magazine