Skills for the new administrator

Starting work for the first time in an administrative role can be overwhelming. There seem to be so many issues to be aware of, so many tasks to carry out - and all while maintaining a happy face!

In this 1 day course, Baker Thompson Associates can ensure administrators are aware of the skills they need and have an action plan to assist their continuing development.

Basic skills are covered, such as:

writing emails
telephone techniques
organising travel and meetings
maintaining diaries
understanding modern technology and social media
plus confidence and assertiveness skills.

An ideal course for the new administrator!