What is your career history?
When you supported the MD, what was your main challenge?
Hands down, diary management! Every day appointments could change numerous times and it was a constant challenge to stay on top of things and make sure I relayed the changes to colleagues also involved.
It takes a great deal of patience not to take it personally after a lot of hard work, and sometimes weeks of correspondence, to set up meetings for someone to casually cancel them.
And what was the best part of the role?
The variety of work and as I'm quite a methodical person I like to start a job and finish it...properly. Plus the satisfaction of seeing an empty tray and inbox.
When did you have sessions with Heather and what were they?
How do you feel these sessions helped your development?
The sessions were crucial to my development. In 2003 I had just started the job at Taylor Young and, even though I had worked in admin for quite a while at that point, I had never been a PA, so the training and tips I received from Heather were invaluable. The sessions in 2008 also helped me as I had just been made Admin Team Leader and the workshops focussed on team work as well as the individual.
What would be your top tip to people hoping to pursue a successful PA career?
Thank you, Lindsey