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The Exceptional PA

Move from good to great

Times have changed enormously since the "tea and typing" days of the assistant. PAs and EAs are now strategic business partners and emotionally intelligent leaders who work with their managers to achieve their objectives for the success of the organisation.

This book assumes you already have the basic IT and organisational skills that create a good assistant and will take you to the next level to become an exceptional PA. It covers:

  • How we communicate
  • Develop your confidence
  • Gain respect by being assertive
  • Develop excellence and relationships through NLP techniques
  • Manage staff successfully
  • Be a great leader
  • Network successfully
  • Ensure positive perceptions
  • Develop your emotional intelligence
  • Set goals


Get your copy here