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15 years

Heather established Baker Thompson Associates in January 2000.

Having tried for many years as a PA to attend realistic training sessions, Heather decided to set up her own company specifically for helping PAs and administrators to excel in their roles.


"So often," says Heather, " courses I attended were run by guys from HR who had never even worked as PAs.  They had no concept of what it could be like."


"I had an opportunity to take redundancy after 10 years with Granada when my MD moved to London and so I trained as a trainer and started the business.  I had no idea then what an amazing time I would have."


Heather started training IT and secretarial workshops around the Manchester area.  She was soon starting to travel around the UK and do higher level PA courses.  In 2006, she was invited to facilitate PA Masterclasses in Dubai and has since travelled many times also to Abu Dhabi, Kuwait, Qatar, Saudi Arabia, Shanghai, Singapore, Kuala Lumpur, Sydney and Melbourne.  She is booked for new cities and countries in 2015 and 2016.


She is the author of three Amazon top ten selling books :


"Successful Minute Taking : meeting the challenge"

"Successful Business Writing"


She is the creator of the BakerWrite speedwriting system which is now offered by all UK Pitman Training franchises and many other UK and overseas training organisations.


BakerWrite speedwriting can also be learnt online.


Heather says, "I would like to thank most sincerely everyone who has helped and supported me over the 15 years; I couldn't have done it without you."



Keep up to date with Heather's activities and learn from all the information she regularly shares on social media: