Heather established her business, Baker Thompson Associates, in 2000 following over 20 years as a secretary and then PA, including 8 years working with the MD of Granada Media and 5 years in France working with the Directeur Commercial of Cognac Hine in Jarnac-Charente. She pioneered the specialised training of administrators, PAs and EAs in the UK.
She now travels around the world inspiring Office Professionals of all levels to excel in their roles for their success and the success of their organisations.
She is the author of four Amazon top ten selling books and the creator of the BakerWrite speedwriting system, which is now also licensed to trainers around the world, including Pitman Training.
In 2011 she was delighted to be chosen by the Dragon’s Den’s Theo Paphitis, as one of his #sbs (small business Sunday) winners.
She is very proud to be a business mentor for the Prince’s Trust and a supporter and mentor of Isipho Admin in South Africa.