Starting work for the first time in an administative role can be overwhelming. There seem to be so many issues to be aware of, so many tasks to carry out - and all while maintaining a happy face!

In this 1 day course, Baker Thompson Associates Limited can ensure administrators are aware of the skills they need and have an action plan to assist their continuing development.

Basic skills are covered, such as: writing emails telephone techniques organising travel and meetings maintaining diaries plus confidence and assertiveness skills.

An ideal course for the new administrator!