The ideal PA will be proactive, professional and aware of the mission, strategy and objectives of the manager and the organisation. They are decision-makers and action-takers and they know how to work successfully with management and colleagues.

Baker Thompson Associates Limited can ensure that PAs are aware of the skills required to make that transition to a higher level. Individual's needs are taken into account, as are specific issues in each organisation.

Areas that could be covered include:

• assertiveness and confidence
• coping with stress
• interpersonal skills - you will be taught NLP techniques 
• managing your manager
• promoting a productive partnership with your manager
• time management, organisation and prioritising
• business awareness
• networking
• the art of communication
• goal setting

Each session is tailored to the delegates' requirements and groups are always small to ensure enough personal attention. 

“Heather was very helpful. She listened carefully to my individual concerns and provided the correct advice and training to overcome them. All my questions were answered, in fact, having anticipated a lot of them, she was very well prepared. Heather is extremely personable. I always felt comfortable with her and found her methods and comments encouraging. She is extremely professional, a good role model.”

Bespoke PA coaching for Liverpool Football Club